ValueStar stands behind our ValueStar Consumer ratings with our $1,000 Money-Back Satisfaction Guarantee.

If you need to take advantage of our free dispute resolution services but are unable to resolve your issue with a ValueStar Customer-Rated service business to your satisfaction, we will reimburse you the original cost of the services provided—up to $1,000.

You must first attempt to resolve your issue with the ValueStar service business using our free dispute resolution process. If, however, acting in good faith you cannot find a mutually-agreeable solution that you find acceptable within ten business days after the date of ValueStar's acknowledgement of the start of the process, then within five business days thereafter we will issue you a credit on your credit card or send you a check . The amount of the credit or check will be the amount of the transaction remaining in dispute after the application of all credits and refunds by the Customer-Rated Service Provider but not to exceed the lesser of the cost of the transaction or $1,000.

In the event that you are not available or do not respond to the ValueStar Customer Care staff, the foregoing periods for resolution of issues and disbursement of the credit shall be extended on a day by day basis.

To be eligible for ValueStar's guarantee and dispute resolution services, you must have registered initially as a ValueStar Consumer no later than three days after the transaction in question.  Once registered as a ValueStar Consumer, you have up to 90 days after any ValueStar transaction to submit your rating and activate your benefits.  Please see the Consumer Terms and Conditions of Use for specific details of our guarantee.

Enroll in the ValueStar Program now to be eligible for your $1,000 Money-Back Satisfaction Guarantee as well as other benefits!

Registration is always FREE for consumers!