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| ValueStar Service Provider Profile |
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| WEB DISPATCH.COM
2819 Crow Canyon Rd Ste 105
San Ramon, CA 94583
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| ValueStar Industry Codes |
- Computer Programming Services (Application Development)
- Computer Repair & Maintenance
| - Computer Systems Design Services (Network Design)
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| Hours Of Operation |
Mon – Fri: 10am – 6pm
Sat: 10am – 2pm
Sun: By Appointment
7-Days a Week 9am – 9pm by Phone |
| Specialties |
We offer the following services:
- Popular PC-related services such as PC setup and repair, Network and broadband setup, virus & spyware cleaning and protection and installation of peripherals
- Data backup services, including backup to DVD, automated backups and data recovery
- Business services, including website hosting, website design, computer application programming
- PC Training and PC Buying Advice
- In-home, pickup & delivery, priority and emergency services are available as well
We're here to meet all of your computer-related needs! |
| Our Motto |
Fast Response! Over 20 Years Experience |
| Our Guarantee |
At WebDispatch.com, our customer satisfaction commitment is that our job isn't done until you are completely happy. And we stand behind our work with our 30-Day Guarantee! WebDispatch guarantees all products and services provided to be free of defects in workmanship and material for thirty (30) days from the date of service. If the same software problem occurs or if any hardware installed or sold by us fails, we will diagnose, repair, and/or replace it at no additional charge. All hardware sold by WebDispatch is also covered by the manufacturer's warranty.
Customer Satisfaction. WebDispatch takes pride in providing prompt, professional, proficient, and personable service to everyone. If you are dissatisfied with our service for any reason, we will refund your money. |
| Pricing Policies |
- PC Setup - $49
- PC Diagnostic - $49
- PC Tune-up (Virus & Spyware Removal) - $199
- PC File Transfer - $99
- Broadband Install - $99
- Network Setup - $99
- PC Safeguard (Virus & Spyware Protection) - $79
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| Philosophy |
Our philosophy is to be the most professional, efficient, courteous, and knowledgeable provider of computer services to small businesses and home office users – using customer satisfaction as our measuring stick. |
| Managers' Backgrounds |
Everyone with a computer has experienced some sort of problem that they couldn't solve. When this happens, whom do they turn to for help? Ron Breger was the "go to" guy for all his friends and family. Everyone told Ron that he was really helpful and that he should start a business helping people with their computers.
Eventually, Ron followed the advice and started WebDispatch. Initially, it was a "spare time" operation – which was quite limited given Ron's four growing kids. Ron fit computer troubleshooting between dropping off one kid at dance practice and another at soccer practice. But demand kept increasing, so in 2005 Ron turned WebDispatch into a full-time operation. Since then, the company has skyrocketed and Ron has added a bunch of employees to meet the growing demand. Now, you can see our WebDispatch cars all over the San Ramon Valley. |
| Training & Education |
Professional Staff! We have over 20 years experience in the computer industry. And, all of our techs are fully-trained in virus protection, networking, and PC repair. We believe we have the most professional and knowledgeable staff in the industry. |
| Date of Certification |
October 20, 2006 |
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| . . . and has passed ValueStar's tests for: |
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Licensing |
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Insurance |
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Financial Stability |
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Legal Status, and |
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Delivery of High Levels of Customer Satisfaction, |
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as measured by surveys of confirmed customers.
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| . . . and receive ValueStar's $1,000 Money-Back Satisfaction Guarantee and ValueStar Rewards. |
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