At ValueStar, we uphold the highest standards for quality service delivery and maintain a firm commitment to the highest levels of customer service on the part of ValueStar Customer-Rated Service Providers.

Service businesses that earn and display a ValueStar Customer-Rated symbol commit to their customers to hold their staff accountable for providing excellent customer service, and specifically to:

• Provide the service and quality promised
• Complete the job on time
• Charge the price quoted, or the amended quote, with no surprises
• Communicate honestly with customers
• Listen and be responsive to customer needs
• Resolve all issues quickly with customer satisfaction in mind
• Treat customers with respect and dignity