ValueStar helps quality-focused service businesses stand out in the marketplace.
The ValueStar Customer-Rated seal used in a business' online and offline marketing is proof to quality-seeking consumers of that business' high level of customer satisfaction, supported in detail in the business' profile at ValueStar.com, which in turn is displayed with numerous ratings and reviews from confirmed customers. By using the ValueStar Customer-Rated seal in signage and advertising, and by linking online to their ValueStar profile, a service business enhances the impact of all its advertising efforts and helps reassure prospective customers that a job will get done properly and at reasonable cost. ValueStar ratings are also available for a business to display automatically on their own website, and they are distributed to a growing list of search engines and Internet Yellow Pages publishers.
Your Business Grows When Consumers Receive the Peace of Mind, Convenience, and Other Benefits of Buying from ValueStar Companies
In addition to the peace of mind and convenience of doing business with a service provider with ValueStar Customer-Rated status, ValueStar offers consumers additional benefits when they submit feedback on a ValueStar Customer-Rated service business, including a money-back customer satisfaction guarantee of up to $1,000, free dispute resolution, and ValueStar Rewards points redeemable for merchandise and cash cards with major retailers.
A Rating Trusted By Consumers and Businesses
ValueStar ratings are based on a combination of business performance information (financial, insurance, legal) as well as recent, independently verified customer reviews. All ValueStar information is provided free of charge to consumers, and local businesses cannot pay to influence their ValueStar ratings in any way. ValueStar rates service businesses in over 300 industry categories across 1200 SIC (standard industrial classification) codes.
ValueStar's initial rating of a business is based on telephone surveys of a business' past customers. Thereafter, customer reviews are gathered in a variety of ways, all of which serve to activate the customer's additional benefits:
Consumers can submit a review directly at the ValueStar.com website. If the business has added the easy-to-insert "Powered By ValueStar" code into their own site, consumers can also submit reviews there. In both cases, ValueStar confirms with the business that the customer submitting feedback is truly a customer before the feedback is accepted as genuine and benefits are awarded.
Finally, ValueStar also gives consumers the option to register one or more of their credit cards with ValueStar so that when that card with a ValueStar service business, we can automatically email them requesting feedback on the business. There is no charge ever to the consumer—the credit card merely alerts us to transactions with ValueStar businesses.
Take a quick online tour of our benefits for service businesses.
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