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 Since 1992, ValueStar has gathered customer ratings and reviews for more than 7,000 local service businesses nationwide. These days, customer reviews are all the more important given that
- 60% of consumers now go to the Web first for info on local purchases;
- 80% place more trust in businesses that display online customer reviews than in those that don't.
For these consumers, online you are your reviews. Unfortunately, as customer review sites proliferate, it's clear you can't ensure your business will be fairly portrayed at every online directory where your business will be listed or reviewed. You can, however, ensure that ValueStar and your own website show your prospects reviews they can trust. With ValueStar, you can stop playing defense and go on offense.
Let ValueStar Tell the World about Your Service!
ValueStar helps service businesses build trust with their prospective customers by gathering and displaying ratings and reviews from customers verified to have used a business' services. These highly reliable ratings and reviews are available in two different ValueStar programs:
- The ValueStar Verified program gathers and displays feedback from verified customers of a business, for which the customers receive ValueStar Rewards points redeemable for cash cards with popular national retailers.
- Our premium ValueStar Customer-Rated program is available only to those companies that have received high satisfaction scores from verified customers, and that have passed ValueStar's review of their licensing, insurance, credit, and legal status.
Given the higher standard demonstrated by ValueStar Customer-Rated companies, customers are offered ValueStar's $1,000 Money-Back Guarantee in addition to ValueStar Rewards points whenever they submit feedback on a Customer-Rated business, and the business is also permitted to use the ValueStar Customer-Rated seal in its print and online advertising. That's ValueStar backing our Customer-Rated businesses with our guarantee, a loyalty program, and our name as a sign of high levels of customer satisfaction.
How We Tell the World
Businesses in both the ValueStar Verified and ValueStar Customer-Rated programs receive:
Businesses in the ValueStar Customer-Rated program also receive:
- Quality certification of your services summarized in a written ValueStar Rating Report, including a telephone survey of your recent customers—more honest and impartial than surveys you gather yourself!
- Use of the ValueStar Customer-Rated seal in your signage and in your print and online advertising—proof to the world your service meets a higher standard
- ValueStar's $1,000 Money-Back Satisfaction Guarantee of your services, in addition to ValueStar Rewards points, provided to your customers who submit feedback.
- Enhanced online profile at www.ValueStar.com, including photos and videos you can upload yourself highlighting your quality of service.
Take a quick online tour of our benefits for service businesses.
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